Posted Wednesday March 7th 2018
Bill 193 – Door-to-Door Sales of Certain Products
The new legislation specifically prohibits door-to-door sales of furnaces, air conditioners, air cleaners, air purifiers, water heaters, water treatment devices, water purifiers, water filters, water softeners, duct cleaning services or any good or service that performs or combines one or more of the above functions. The law offers a 10-day “cooling-off” period for customers to cancel contracts they may have signed in their home without penalties and will force businesses to keep records of how contact with each customer was made. If someone signs a contract after being approached by a company through door-to-door sales, the agreement will be automatically considered void and the buyer can keep the goods or services they were sold without obligation.
It also bans companies who visit homes for repairs from trying to sell new contracts while on maintenance calls, but allows them to hand out promotional materials on such trips. Company staff can only discuss new contracts on a visit if their employer sought prior approval from the customer when arranging the house call.
Individuals who violate the law will risk being fined up to $50,000 or imprisonment for up to two years, less a day, or both. Corporations will face fines of up to $250,000.
A copy of Bill 193 can be found at this link http://www.ontla.on.ca/web/bills/bills_detail.do?locale=en&BillID=3993
If you receive complaints regarding door-to-door sales the best thing to do is call By-law Enforcement during office hours (8:30am-4:30pm Monday to Friday) or the Police after hours.
The Town of Shelburne has not issued any door-to-door licenses for several years.